mennessä Pasi Brusi | loka 2, 2020 | Yleinen
Viljami Hoffrén 2.10.2020 Customer experience (CX) has become a critical competitive advantage and differentiator in today’s business. However, companies often fail in their pursuits to create sustainable long-term competitive advantage with CX because strategic...
mennessä Kari Korkiakoski | marras 5, 2018 | Yleinen
Does your corporate strategy indicate the need to become more customer-centric? And, go on to build competitive advantage through customer experience? Well, this is really the easiest part!, The decision. But if you ask these decision makers what this means in...
Viimeisimmät kommentit